Within 24 business hours of your contact, a Solutions Specialist will reach out to get to know you and the services your property needs. During this 15-minute phone call, we will determine if we are a good fit for each other.

Within one week, or sooner depending on your needs, a GSL Solutions Specialist will meet with you to discuss how to maximize results. They will walk your property with you, discuss your challenges, and make recommendations. This consultation helps you understand what it's like to work with our professional company, and it helps us know more about you and how we can help.

Now, it's time to create a solution based on the information we have collected! We have a fast proposal turnaround, typically in three business days. We’ll meet at your property for the proposal meeting, where we will show you a line-itemized list of services, timeline, and payment plan pricing.

When ready to move forward you will sign your landscape agreement. You can sign it at the proposal meeting, or we can email it to you.

Within one week, we will begin your project by discussing your property, answering your questions, and introducing you to members of our operations team. You will meet your new point of contact at this time. During the kickoff we will confirm the start date and time with you. If you are hiring us midseason, the work will begin as soon as possible. If you are hiring us during the winter, work will start in the spring.

Your Account Manager will follow up after project completion and twice a year. A CARE Call is designed to ensure your expectations have been met, and it can serve as an early identifier of problems. We want to know if we have helped you achieve your goals, and we would like to learn your new goals moving forward.

Our goal is to create more than satisfied clients — we aim for raving fans. After your landscape is established and thriving, your Account Manager continues to check in, ensuring every detail meets your expectations.